Betting Rules

By opening an account, accessing the website or placing a bet, you confirm that you have read and understood the rules that apply to your activity. You are responsible for making sure that online gambling is lawful for you in the place where you are located. You must also meet any applicable age and eligibility requirements before using betting services.

The account holder is responsible for all activity completed through their account. Keep your login details private and do not allow another person to use your account. If you believe that your account has been accessed by someone else, stop using it and follow the account security process made available on the website.

Bets must be placed through the betting facilities provided on the website. A bet is not valid merely because you have selected an option or entered a stake. It must be successfully submitted and accepted by the system. A confirmation, bet record or transaction history may be used to show that a bet was received, although the available display may be affected by technical or communication issues.

• Only one personal account should be used unless the website expressly permits otherwise.
• You must provide accurate, current and complete account information.
• You must not use another person’s payment method or account without proper authority.
• You must not attempt to manipulate, disrupt or interfere with the website, betting systems or other players.
• You must not use automated tools, software or methods that give an unfair advantage unless expressly authorised.
• You must not place bets while affected by alcohol, drugs or any condition that may impair your judgement.

Buran Casino may apply account checks, identity checks, payment checks or other reasonable verification procedures. A bet, account or transaction may be held for review where this is necessary for security, legal, compliance, technical or operational reasons. Any action taken will be handled under the applicable website terms and policies.

Before confirming a bet, check the event, game, market, selection, odds or price, stake and any other information shown on the bet slip. You are responsible for checking that your instructions are correct before submission. Once a bet has been accepted, it generally cannot be changed, cancelled or withdrawn by the player unless the relevant product rules or website terms allow this.

The information displayed on the website may change before a bet is accepted. This can happen because of market movements, event updates, system processing or information received from a third-party data provider. Where the system identifies a change or error, you may be asked to confirm the bet again. A bet is not accepted until the website confirms it.

A bet may be rejected, refused, limited, suspended or voided in circumstances permitted by the applicable terms. Examples may include an unavailable market, a technical error, duplicate processing, an event being withdrawn, a pricing or display error, suspected misuse, or a failure to meet account or verification requirements. These examples are not exhaustive.

Bets and transaction records

After placing a bet, review the account history or betting record to confirm its status. Keep your own records where appropriate. If a bet appears to be missing, duplicated or recorded incorrectly, do not place another bet in an attempt to correct the issue. First allow the account record to update and then raise the matter through the support option available on the website.

Where a bet is submitted more than once because of a browser, connection or system problem, the records available to Buran Casino may be used to determine whether one or more bets were received and accepted. Players should avoid repeatedly clicking the confirmation button or refreshing the page while a transaction is processing.

In-play and delayed betting

For live or in-play markets, information can be delayed or incomplete. The status of a market may change while a bet is being submitted. A bet may be suspended or processed after a short delay, and the price available at acceptance may differ from the price first displayed. The applicable market information and product rules determine how the bet is treated.

Bets are settled using the official result or outcome applicable to the relevant sport, event, game or market. The settlement method may differ between products. Where a market has its own rules, those rules take priority for that market. If no specific rule is displayed, the general website terms and these Betting Rules apply.

Results may be updated after an initial settlement if new or corrected information becomes available. This may include an official result being amended, a competition authority changing a decision, an event being abandoned, a participant being withdrawn, or a technical or administrative error being identified. Buran Casino may correct the account record so that it reflects the applicable result and rules.

Common settlement principles

• A winning bet is one that matches the applicable outcome under the relevant market rules.
• A losing bet is one that does not match the applicable outcome.
• A void bet is treated as cancelled under the relevant rules, and any resulting adjustment is made in accordance with those rules.
• A market may be settled as a draw, dead heat, tie or another result where the rules for that market provide for it.
• If an event or market is not completed, the applicable product rules determine whether bets are void, settled on an available result or handled in another stated manner.
• Where a bet contains multiple selections, the treatment of one void or cancelled selection may depend on the type of bet and the rules displayed when it was placed.

The betting history, settlement record and account balance should be checked regularly. A displayed balance may not represent a final position where a transaction is pending, under review or subject to correction. If you believe a settlement is incorrect, retain the relevant bet reference and provide a clear description of the issue through the available support process.

Errors and unusual activity

If a clear error affects a price, market description, result or settlement, the affected bet may be reviewed and corrected in line with the Terms and Conditions. This may also apply where a system fault, data error or other technical issue causes an incorrect transaction. Players must not knowingly take advantage of an obvious error or system weakness. Any related activity may be investigated and may result in account restrictions or other action permitted by the applicable terms.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only bet amounts that you can afford to lose. Do not chase losses, borrow money to gamble, or continue playing to deal with stress or other personal difficulties.

• Set personal spending and time limits before betting.
• Take regular breaks and keep gambling separate from essential household spending.
• Do not increase your stake simply because you have lost previous bets.
• Avoid gambling when upset, tired, intoxicated or under pressure.
• Use any responsible gambling tools or account controls available on the website.
• Ask for support if gambling is becoming difficult to control.

If you have a question about a bet, check the market information, bet slip, account history and applicable rules first. If the issue remains unresolved, provide the bet reference, relevant date and a concise explanation through the website’s available support channel. Do not include passwords or other unnecessary security information in a request.

Complaints or disputes will be reviewed under the website’s complaint and dispute process. Buran Casino may request additional information to verify the account, transaction or circumstances. Records held by the website, including accepted bet data and system logs, may be considered when assessing an issue. The outcome and any available review options will be communicated through the appropriate account or support process.

If there is a conflict between these general Betting Rules and a specific rule shown for a particular product, the specific product rule will normally apply to that product. If there is a conflict with the Terms and Conditions, the Terms and Conditions govern to the extent of the conflict. Buran Casino may update these rules from time to time. The version published on the website at the relevant time will generally apply, subject to any rights or requirements that cannot be excluded under applicable law.

By continuing to use the betting services, you confirm that you understand these general rules and agree to follow the applicable website terms. Please read all information shown before placing a bet, and play within your limits.